Although the learning curve of this job was the opposite of steep, I will take away many life lessons from my coworkers, the principal investigator of the study, and especially the participants.
- A smile and kind greeting goes a very long way.
- People want to be treated with respect and want me to be honest with them.
- I never know what the last 24 hours was like for someone else - and sometimes listening is more important than gathering data.
- I will never win an argument with a participant - because there should never be an argument to "win." I will always have to adapt my approach to meet the participant where they are.
Today I saw a participant that did not want to partake in the breathing test. He was rude, loud and on the edge of threatening. After stepping back, I now realize that there was nothing I could have said or done to encourage this person to participate, and furthermore, there was nothing I said or did to make this person angry. This was not the first uncooperative participant I've dealt with, and it certainly won't be the last. In the medical field, just as in the teaching world, there is extreme value in being able to "read" a person, acknowledge where that person is in life and adapt my approach, tone, word selection, and body language to meet that person where they are and help them move forward to where they need to be. (Thanks TFA!)
Well said Melissa! I think you have always known those core values. How exciting to refine and utilitze them daily. You really are a wonderful writer.
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ReplyDeleteYou are an awesome person and the fact that you take the time to think about these things, analyze them and continue to try to be the best person you can be....and use this to help others to the best of your ability is truly great! It seems this job was a really cool learning experience and you took a lot more than maybe you expected to take out of it!
Hey Melissa! I think you will find that dealing with your patients won't be that different than your students in the classroom. They will be challenging, sometimes cranky, not always cooperative, could help themselves more, but still looking to you for wisdom and guidance. You are absolutely right to pay attention to their behavior/body language,words, and instead of reacting, give them "an out" and back up. I heard a doctor today on tv say that it is vital to listen to the patient's story, for they know all the pieces of their lives that can help to diagnose the problem. You are well on your way to being a wonderful, compassionate doctor. Love ya - Kathy
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